Questions and label checks
Reach the Nutrisi Pria Team
Questions about a product label, a category, or something you read on the site? Send them here. We answer ingredient and format questions directly, and we pass anything medical back to you with the suggestion that your own doctor is the right person to ask.
What we can help with
Ingredients and formats
Ingredient questions, mostly. If you're comparing two multivitamins and want to know why one names magnesium bisglycinate and the other doesn't, we can explain the difference. If a product page is missing a detail you need, tell us and we'll look at the panel again.
We can also help with category questions: whether a single-nutrient product or a broad formula fits what you're trying to do, and how capsule, tablet, and powder formats differ in daily use. The buying guide walks the same ground in more detail if you'd rather read first.
Ingredient naming
Why two look-alike formulas cite different forms of the same mineral.
Missing panel details
Tell us which figure is absent and we will re-check the source.
Single nutrient or broad formula
Which shape of men's vitamin supplement fits a routine you already keep.
Format in daily use
Capsule, tablet and powder compared on how they fit into a morning.
Outside our desk
What we can't help with
We don't give medical advice, and we don't discuss health conditions, prescriptions, or clinical procedures. If your question is about a health condition or something that requires a prescription, please speak with a doctor.
We also don't sell products directly, so we can't process purchases or check an order you placed with a retailer. For that, the seller's own support channel is the right route.
How to write a useful message
Name the product
Include the product name if your question is about a specific item, so we look at the right page and the right label.
Copy the ingredient line
Paste the line you're asking about. A short quote from the label saves a round of back-and-forth and keeps the answer exact.
Say what you already take
If you're asking about a routine rather than a product, tell us what you already take and when. That context changes the answer more than anything else.
Response times
When to expect an answer
We aim to reply within two business days, excluding Indonesian public holidays. Messages that arrive over a long weekend may take a little longer. If you haven't heard back after three working days, resend, since occasionally a message lands in the wrong folder.
Phone lines: Monday to Friday, 9:00 AM – 6:00 PM Western Indonesian Time · Email is the more reliable route for a label photo or an ingredient list
Corrections and catalog requests
Reviewed page by page
Spot something wrong? Send it in
If you spot an error on a product page, send it our way. Include the page and the detail that looks wrong, and if you have a photo of the panel, attach it. Corrections go into the page rather than into a private reply, so the next reader benefits too.
Ask about a labelCategories we don't cover yet
We also take requests for categories we haven't written up. Gut-health and protein products come up most often, and we add to the catalog when we find products with readable panels. Tell us what you're looking for and check the product catalog to see how entries are laid out.
Request a product categorySend a message
Tell us which label you mean
Use the form for ingredient questions, correction reports, and category requests. Include the product name and the exact line from the panel if you have it. Please leave health-condition questions for your own doctor.
Where we are
Yogyakarta, weekdays
If you're nearby and would rather send a letter than an email, the address below works for that as well.
- Address
- Jl. Malioboro No. 88, Sosromenduran, Gedong Tengen, Yogyakarta 55271
- Phone
- +62 274 516 938
- [email protected]
- Hours
- Monday to Friday, 9:00 AM – 6:00 PM
Jl. Malioboro No. 88, Sosromenduran, Gedong Tengen, Yogyakarta 55271, Indonesia
Before you write
The answers below cover the most common replies we send, so you can save a round trip.
Can you tell me which vitamins and minerals for men I should take?
We can explain what a listed ingredient is and how two products differ on the panel, but choosing a routine for you is a question for your own doctor or pharmacist. What we do best is compare the labels you're already looking at.
Do you sell the products on the catalog pages?
No. This site is an educational catalog. We write up what a panel says and where a product fits beside others, and you buy from whichever retailer you choose.
How long does a reply usually take?
Two business days is the usual target, and long weekends can push it out. If three working days pass with nothing in your inbox, send the message again.
Can I send a photo of a label?
Yes, and it helps most for corrections. Mention the page it belongs to in your message, then reply to our answer with the photo attached so it stays in one thread.
Do you cover energy and endurance supplements too?
They fall under the same catalog, and the entries explain what the panel lists and what format the product comes in. Ask about a specific one and we'll point you to the write-up.
Still deciding
Read the guide before you write
The buying guide covers how panels are laid out, what separates a broad formula from a single-nutrient product, and how to read storage and serving notes. Many of the questions that reach us are answered there first, alongside the catalog entries and the longer write-ups in the wellness journal.
Nutrisi Pria · Jl. Malioboro No. 88, Yogyakarta 55271 · [email protected]